Front Line Skills for Social Services
$20.00 Or MEMBER PLAN (Starting at $12.99 a month/viewer)
Trainer: Vicki Enns, MMFT, RMFT - Clinical Director
Vicki Enns, MMFT, RMFT - Clinical Director
Vicki is the Clinical Director of CTRI. In addition to her work with CTRI, Vicki has a private practice where she specializes in the area of trauma recovery for individuals, couples, and families. She is also an instructor in the graduate program for Marriage and Family Therapy at the University of Winnipeg. Vicki holds a Master of Marriage and Family Therapy degree and is an Approved Supervisor with the AAMFT and CAMFT. She believes that it is essential for helpers to continue learning and developing their self-awareness alongside evolving clinical skills. Vicki is the editor and co-author of our Counselling Insights book, and is the author or editor of many of CTRI’s training materials. She is particularly gifted at creating a learning atmosphere that is collaborative and respectful, and which embraces diversity in personal identity, skills, and cultural perspectives. Read blogs written by Vicki here. Contact Vicki at: [email protected]
Whether someone is working as a general helper, counsellor, or administrator, there are key areas that are essential to providing helpful, collaborative, and ethical services. This webinar provides the fundamental understanding and skills required for working with people in a helping capacity. Participants will learn core skills in the areas of communication, listening, service coordination, ethics, diversity, and promoting helper resilience. These insights will help to reduce employee burnout and turnover while also improving service delivery.
Learning Objectives
Upon completion of this webinar participants should be able to- List essential skills for working in the Social Services field
- Identify key strategies for developing these skills
- Describe key components for staying well in this work
Target Audience
This is an introductory-intermediate level webinar intended for anyone interested in learning more about this topic.Method of Delivery
Each webinar is 60 minutes in length. Live webinars will each contain 60 minutes of instruction from the facilitator using visual powerpoint slides and then there will be 5-10 minutes at the end of the webinar when participants can ask questions directly to the instructor and hear feedback from them in realtime. On-demand webinars include no interactivity with the instructor.Completing Webinar
Upon viewing entire webinar you will need to take a post webinar test. A certificate will be given after successful completion of test. For those require ASWB and NBCC approved certificates a you will need to select that option. An evaluation form will be available to complete after submitting the posttest.Continuing Education
CTRI webinars are approved by many licensing boards, professional colleges, and associations. View our Continuing Education Credit page for more information.You may also like…
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Personal Membership (monthly)
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PRINT MANUAL: Front Line Skills for Social Services
$21.99 CAD - Print Manual $15.99 CAD - E-Manual Add to cart -
Book: Counselling Insights
$24.95 CADAdd to cart
