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Motivating Change – Strategies for Approaching Resistance

Jun 18 - Jun 19, 2018 (9 AM - 4 PM)

Price: $ 445.00 (regular rate)

Ottawa, Ontario – RA Centre

Trainer: Michelle Bentley, MA, RP, RMFT

Michelle Bentley, Trainer for CTRI

About the trainer

Michelle Bentley, MA, RP, RMFT

Michelle is a Registered Marriage and Family Therapist with a Master’s degree in Counselling and Spirituality and a Bachelor’s degree in Elementary Special Education. She draws on her educational background, 15 years of group facilitation, and agency and private practice experience to add a personalized touch to her workshops. Michelle... Read More

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Helping professionals regularly encounter challenging forms of resistance in their clients, and feel unable to respond in an effective way. This workshop is geared towards those new to working with resistant clients or professionals who are looking for new ways to facilitate the change process in the people they work with. Participants will be challenged to reassess their methods of interacting with resistant clients, and bring a new, collaborative, client-centered approach to their work. Drawing from the approaches of Motivational Interviewing, Positive Discipline and Internal Family Systems Model, this experiential workshop will equip helping professionals with an enhanced style and new strategies that will strengthen relationships and maximize potential for motivating change.

About This Workshop

Workshop Outline

 Day 1
  • Examining Your Philosophy of Resistance
  • Resistance and Personal Differences?
  • Readiness for Change
  • Spotlight on Youth
  • Spotlight on Addictions
  • Spotlight on Mental Illness
  • Three Steps to Motivating Change
  • Step One: Becoming an Ally
  • The Importance of Curiosity
  • Compassion and Connection
  • How Do You Know You’re an Ally?
  • Power Struggles: Identifying and Avoiding Them
  • Step Two: Creating Space for Resistant Parts
Day 2
  • Children and Family Violence
  • A Look at an Internal System
  • Our Own Parts Map
  • Identifying Resistant Parts
  • Practicing Interviewing Skills
  • Finding Common Ground
  • Step Three: Supporting and Building on Change Talk
  • If Change Doesn’t Happen
  • The Importance of Ongoing Evaluation and Support
  • Where Do We Go From Here?

Target Audience

This is an introductory-intermediate level workshop intended for counselors, teachers, social service and health care professionals and anyone seeking additional ways of working with resistance.

Method of Delivery

Lecture, personal reflection, video, case study exercises, skill development and small group discussion

Learning Objectives

At the end of this workshop, participants should be able to:

  • Have a clearer understanding of resistance; including the factors that contribute to it, and what purpose it serves.
  • Have the abililty to recognize signs of readiness for change, and how to respond in a way that motivates and supports change.
  • Apply a three stage strategy to create an environment where potential for change is maximized.
  • Apply strategies for identifying and moving out of power struggles.
  • Know what areas to assess and points to consider when change is not happening.

What our clients have to say...

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June 18, 2018 @ 9:00 am
June 19, 2018 @ 4:00 pm
Event Categories:


Ottawa, Ontario – RA Centre
2451 Riverside Dr, Ottawa, Ontario K1H 7X7 Canada
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At checkout you will have the option to pay by credit card or to receive an invoice to be paid later.
Cancellation Policy

Registrations cancelled 7 or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify CTRI of the name of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel arrangements with this in mind.

Limited Seating

Register Early! To better facilitate group interaction, seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

You Will Receive

A spiral bound training manual and workshop certificate as well as morning and afternoon refreshments. Participants are on their own for lunch from noon to 1:00 PM, unless otherwise stated above. For livestream participants, you will receive a pdf copy of the manual.

Group Registration Instructions

To register a group for a workshop, register for selected workshop, then once in shoppping cart, add quanitity of participants and provide names of all participants.

Concerns and Grievances

If concerns arise throughout your interaction with the CTRI office or our workshop please contact the CTRI office directly at 204-452-9199 or [email protected].

Special Accommodations
for Disabilities

Please contact the CTRI office directly at 204-452-9199 or [email protected] to discuss any special needs or accommodations you may require to have a positive learning experience.

Continuing Education Credit

While many associations and licensing bodies accept CTRI workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits. Credit hours: A two day workshops earns 12 continuing education hours and a one day workshop earns 6 hours. A certificate will be awarded upon the completion of the workshop.

The following associations have formally approved our workshops:

Canadian Counselling and Psychotherapy Association (CCPA)

Canadian Professional Counsellors Association (CPCA)

Association of Social Work Boards (ASWB)

National Board for Certified Counselors (NBCC)

Alberta College of Social Workers
*Category A Competency Credit

Vocational Rehabilitation Association of Canada (VRA Canada)

Association of Cooperative Counselling Therapists of Canada

Canadian Assessment, Vocational Evaluation & Work Adjustment Society (CAVEWAS)

To have your organization or association listed here, please contact [email protected]