Loading Events

« All Events

Mediation – Facilitating Conflict Resolution

Jul 23 - Jul 24, 2019 (9 AM - 4 PM)


Price: $ 399.00 (*early rate) $ 445.00 (regular rate)

*early rate expires July 02, 2019

Edmonton, Alberta – Holiday Inn Conference Centre


Trainer: Alan Edwards

Alan Edwards, Trainer at CTRI

About the trainer

Alan Edwards

Alan teaches CTRI workshops in the areas of restorative justice and violence prevention. He has been a restorative justice facilitator for close to 20 years, working on cases involving domestic violence, child sexual abuse, and serious violent crime. Alan also serves as a case consultant to facilitators working... Read More

Need this training sooner?

Description

Offered through ACHIEVE Centre for Leadership & Workplace Performance.

Unresolved conflict is time consuming and limits the productivity of everyone involved. Mediation is an essential skill for anyone who works in situations where they are responsible for helping others with interpersonal tension. When two people can’t resolve a conflict on their own, a third party may be needed to facilitate a conversation to help resolve the conflict. This skills-based workshop provides the tools to work with people in conflict to clarify misunderstandings, identify interests, and work towards options for resolving the conflict. Participants will work with scenarios that help them prepare to intervene and resolve conflict situations.

About This Workshop

Some of the Topics Reviewed

  • The Alternative Dispute Resolution Spectrum
  • Types of Mediation
  • Understanding Conflict Dynamics
  • Assessing the Conflict
  • Road Blocks to Effective Mediation
  • Qualities of a Mediator
  • Key Mediation Skills and Strategies
  • How to Introduce the Mediation Process
  • Pre-Mediation Considerations
  • The Five Phases of Mediation
  • Post-Mediation Considerations

Target Audience

This is an intermediate level workshop for human resources personnel, leaders, managers and supervisors, and anyone who responsible for helping others with interpersonal tension.

Method of Delivery

Presentation, video, case study exercises, experiential practice, personal reflection, and small group discussions.

Learning Objectives

At the end of this workshop, participants should be able to:

  • Understand what mediation is useful for and how it works as a tool for resolving disputes
  • Identify and understand the role of the mediator as a distinct way of working with people
  • Prepare themselves and participants for a mediation process
  • Apply a process for conducting a face-to-face mediation
  • Navigate different types of conflict within a mediation process
  • Conclude and follow-up after a mediation

What our clients have to say...

Add this to your Calendar

Details

Start:
July 23, 2019 @ 9:00 am
End:
July 24, 2019 @ 4:00 pm
Event Categories:
,

Trainer

Alan Edwards
Phone:
Edwards

Venue

Edmonton, Alberta – Holiday Inn Conference Centre
4485 Gateway Blvd
Edmonton, Alberta T6H 5C3 Canada
View Google Map
Phone:
780-431-1100
At checkout you will have the option to pay by credit card or to receive an invoice to be paid later.
Cancellation Policy

Registrations cancelled seven or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively, you may receive a credit to attend a future training. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify CTRI of the name of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel and accommodation arrangements with this in mind.

Limited Seating

Register Early! To better facilitate group interaction, seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

You Will Receive

A spiral bound training manual and workshop certificate, as well as morning and afternoon refreshments. Participants are on their own for lunch from noon until 1:00 p.m., unless otherwise stated. For live-stream participants, you will receive a pdf copy of the manual.

Group Registration Instructions

To register a group for a workshop, choose the appropriate number you would like to register for the selected workshop, and fill in all the relevant information.

Concerns and Grievances

If concerns arise at any time throughout the registration process, please contact the CTRI office directly at 204-452-9199, or email [email protected].

Special Accommodations
for Disabilities

Please contact the CTRI office directly at 204-452-9199 or [email protected] to discuss any special needs or accommodations you may require in order to have a positive learning experience.

Continuing Education Credit

While many associations and licensing bodies accept CTRI workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits. Credit hours: There are six continuing education credits earned for each day of training. For example, a one-day workshop earns six continuing education hours, while a two-day workshop earns 12 hours. A certificate will be awarded upon the completion of the workshop.

The following associations have formally approved our workshops:

Canadian Counselling and Psychotherapy Association (CCPA)
www.ccpa-accp.ca

Canadian Professional Counsellors Association (CPCA)
www.cpca-rpc.ca

Association of Social Work Boards (ASWB)
www.aswb.org

National Board for Certified Counselors (NBCC)
www.nbcc.org

Alberta College of Social Workers
www.acsw.ab.ca
*Category A Competency Credit

Vocational Rehabilitation Association of Canada (VRA Canada)
www.vracanada.com

Association of Cooperative Counselling Therapists of Canada
www.acctcounsellor.com

Canadian Assessment, Vocational Evaluation & Work Adjustment Society (CAVEWAS)
www.cavewas.com

Canadian Addiction Counsellors Certification Federation
http://www.caccf.ca/
*Three of our workshops are formally approved with CACCF: Addictions & Mental Illness, Harm Reduction, and Motivating Change. To inquire about CACCF approval for our other workshops, please contact them directly.

To have your organization or association listed here, please contact [email protected].