Print this PageLIVE VIRTUAL Train-the-Trainer Certification Workshop for De-escalating Potentially Violent Situations™
May 17 - May 19, 2022 (9:00 AM - 4:00 PM Central Time)
Trainer: Shelly Qualtieri, MA, RSW
Price: $1,799.00 CAD (regular rate) + tax
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This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.
Due to the high demand for this workshop and its relevance to many workplaces, CTRI offers a train-the-trainer program for our De-escalating Potentially Violent Situations™ workshop. Training an internal trainer to deliver this workshop enhances organization know-how. It also saves costs at the same time.
Train-the-Trainer Program at a Glance
- Certification allows you to present this workshop only at your organization of employment
- Attendance at the three-day train-the-trainer session required
| One-time Fee: | $1799 Certification Fee — Early Registration — $1599 |
| Ongoing Fees: | $100 Annual Recertification Fee |
| *fees subject to change | $21.99 Per Participant Manual Fee |
Your Commitment
- You and your employer must sign an agreement that indicates acceptance of the commitments involved. Please note that the registration process is not complete until we receive the agreement. Please email it to us at your earliest convenience.
- You must purchase a resource manual from CTRI for each participant attending in-house workshops.
- You must facilitate at least one training a year in order to maintain certification.
- You must present the workshop in a manner that is consistent with how CTRI presents the workshop.
How Train-the-Trainer Benefits Organizations
Long term, the train-the-trainer program is the most cost-effective method to train existing and new staff. With a certified instructor on staff, organizations can offer as many workshops as needed throughout the year.
Train-the-Trainer Workshop in Detail
On the first day of the train-the-trainer program, participants will take the De-escalating Potentially Violent Situations workshop™. Day two begins with a question and answer session, followed by a detailed review of important workshop content. The day concludes with facilitation strategies, coaching, and preparation to present a portion of the workshop. On day three, each participant will present a section of the workshop
Workshop Outline
| Day 1 | |
| 8:15-8:30AM | Orientation |
| 9-4PM | Trainers experience the workshop as a participant |
| 4:15-4:30PM | Review agendas for days 2 and 3 |
| Day 2 | |
| 9-10AM | Debrief of day 1 and Q & A |
| 10-2PM | Review of workshop content combined with facilitation strategies |
| 2-4PM | Individual coaching and preparation to present part of workshop |
| Day 3 | |
| 9-3:30PM | Participants take turns presenting the workshop |
| 3:30-4PM | Final thoughts and Q & A |
The Ideal Train-the-Trainer Candidate
This workshop has been successfully delivered by CTRI Trainers for the past decade. In addition to exceptional content in the De-escalating Potentially Violent Situations™ workshop, CTRI trainers are dynamic and engaging presenters. To benefit from the same quality of workshops that CTRI delivers, it is imperative that thoughtful consideration be given to who would make a good in-house trainer. Ideally, they will have the following qualities:
- Excellent interpersonal communication skills
- An engaging and insightful speaker
- An above average knowledge about violence
- Previous teaching and group facilitation skills
*Please allow only the registered individual(s) to view workshop materials.
About Our Workshops
About the Trainer
Shelly Qualtieri, MA, RSW
Shelly has firsthand experience in seeing the impact of how vital it is for individuals and organizations to increase and develop their violence-prevention capabilities. She has worked in the social service field for over 25 years with various populations within Australia and Canada. Shelly’s experience spans from working within maximum security prisons, the child protection field, domestic violence, suicide awareness and prevention, mental health, homelessness, poverty, and her private practice. She has extensive experience in crisis intervention and is skilled at helping others develop understanding and increase capacity to be better equipped to de-escalate potentially violent behaviours. She is a Registered Social Worker who holds a Master of Investigations Management. As a facilitator, Shelly is a warm, passionate, and engaging presenter who uses examples and strategies that participants can bring directly into their work with others.
What our clients have to say…
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Terms & Conditions
Cancellation Policy
Registrations cancelled seven or more days prior to the workshop/live stream are refundable, minus a $50.00 administrative fee. Alternatively, you may receive a credit to attend a future training. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to take part in the event, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify CTRI of the name of the alternate person.
We reserve the right to cancel an event due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop/live-stream fees only.
You Will Receive
Login details approximately 3-4 days prior to the event date, as well as a PDF e-manual, and a PDF workshop certificate.
Group Registration Instructions
To register a group for a workshop, choose the appropriate number you would like to register for the selected workshop, and fill in all the relevant information.
Concerns and Grievances
If concerns arise at any time throughout the registration process, please contact the CTRI office directly at 204-452-9199, or email [email protected].
Special Accommodations for Disabilities
Please contact the CTRI office directly at 204-452-9199 or [email protected] to discuss any special needs or accommodations you may require in order to have a positive learning experience.
Continuing Education Credit
While many associations and licensing bodies accept CTRI workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits. Credit hours: There are six continuing education credits earned for each day of training. For example, a one-day workshop earns six continuing education hours, while a two-day workshop earns 12 hours. A certificate will be awarded upon the completion of the workshop. See our Continuing Education Credits page for more information.
Filming and Photography
Crisis & Trauma Resource Institute reserves the right to film video content and take photography at our events. Some of our workshops will be live-streamed and filmed for participants not in attendance. Filming and photography may also be used for promotional materials. If you would like to know if we will be filming an event you are attending, please contact our office.
