De-escalating Potentially Violent Situations™
Jul 21, 2020 (9:00 AM - 4:00 PM)
Trainer: Heather Woodward, MSW, RSW
Price: $ 219.00 (*early rate) $ 249.00 (regular rate) + tax
*early rate expires June 30, 2020
For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles. Participants will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations.
About This Workshop
Some of the Topics Included
- The Physical Violence Spectrum
- Rating Your Workplace Risk Levels
- Anger Cycle and Escalation
- Anger Styles Assessment Questionnaire
- Warning Signs of Potential for Violence
- The Aggression Defusing Process
- Approaching, Containment, and Problem-Solving Strategies
- When and How to Disengage
- Special Considerations for Unique Situations
- Addressing Enablers of Violence
This is an introductory-intermediate level workshop intended for anyone wanting to learn more about violence and interpersonal strategies useful in de-escalating the imminent threats of violence.
Method of Delivery
Presentation, video, case study exercises, experiential practice, and small group discussions.
At the end of this workshop, participants should be able to:
- Understand the role of anger in violent incidents
- Identify their own styles of interaction
- Describe a framework for defusing potentially violent situations
- Identify potential risk factors
- Apply the principles learned to their own environment
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Terms & Conditions
Registrations cancelled seven or more days prior to the workshop/live stream are refundable, minus a $50.00 administrative fee. Alternatively, you may receive a credit to attend a future training. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to take part in the event, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify CTRI of the name of the alternate person.
We reserve the right to cancel an event due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop/live-stream fees only. Please make travel arrangements with this in mind.
Register Early! To better facilitate group interaction, seating is limited.
Children and unregistered guests are not permitted in the meeting rooms.
You Will Receive
A spiral bound training manual and workshop certificate, as well as morning and afternoon refreshments. Participants are on their own for lunch from noon until 1:00 p.m., unless otherwise stated. For live-stream participants, you will receive a pdf copy of the manual.
Group Registration Instructions
To register a group for a workshop, choose the appropriate number you would like to register for the selected workshop, and fill in all the relevant information.
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Special Accommodations for Disabilities
Continuing Education Credit
While many associations and licensing bodies accept CTRI workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits. Credit hours: There are six continuing education credits earned for each day of training. For example, a one-day workshop earns six continuing education hours, while a two-day workshop earns 12 hours. A certificate will be awarded upon the completion of the workshop. See our Continuing Education Credits page for more information.