Notice: Utilizing the form controls will dynamically update the content
Register 4+ people or for any 4+ workshops in the same transaction and save 5%.
Discounts will show automatically at checkout.Student Discount
Before registering, email [email protected] with proof of current enrollment to receive a discounted rate.65+ Discount
Email [email protected] for information on receiving a discounted rate before registering.
Participate in our live workshops from any location. Access the workshop right from your computer and actively engage with the trainer and other participants.
+ Export Events
Events List Navigation
December 2020
-
This is a live workshop using Zoom, an online meeting platform. Please check system requirements prior to registering.
Offered through ACHIEVE Centre for Leadership.
Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.
January 2021
This is a live workshop using Zoom, an online meeting platform. Please check system requirements prior to registering.
Offered through ACHIEVE Centre for Leadership.
Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.
Learn more...