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August 2021

LIVE VIRTUAL Managing Difficult Phone Calls

Aug 11, 2021 (9:00 AM - 4:00 PM Central Time)
Price: $249.00 CAD (regular rate)
Trainer: Christina Reimer
Image for Managing difficult phone calls workshop

This is a live workshop using Zoom, an online meeting platform. Please check system requirements prior to registering.

This workshop is offered through ACHIEVE Centre for Leadership.

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.

Learn more...

October 2021

LIVE VIRTUAL Managing Difficult Phone Calls

Oct 28, 2021 (9:00 AM - 4:00 PM Central Time)
Price: $229.00 CAD (*early rate) $259.00 CAD (regular rate)
*early rate expires October 07, 2021
Trainer: Christina Reimer
Image for Managing difficult phone calls workshop

This is a live workshop using Zoom, an online meeting platform. Please check system requirements prior to registering.

This workshop is offered through ACHIEVE Centre for Leadership.

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.

Learn more...
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