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December 2020

LIVE VIRTUAL Managing Difficult Phone Calls

Dec 03, 2020 (9:00 AM - 4:00 PM Central Time)
Price: $219.00 CAD (*early rate) $249.00 CAD (regular rate)
*early rate expires November 12, 2020
Image for Managing difficult phone calls workshop
    This is a live workshop using Zoom, an online meeting platform. Please check system requirements prior to registering.

    Offered through ACHIEVE Centre for Leadership.

    Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.

Learn more...

January 2021

LIVE VIRTUAL Managing Difficult Phone Calls

Jan 29, 2021 (9:00 AM - 4:00 PM Central Time)
Price: $219.00 CAD (*early rate) $249.00 CAD (regular rate)
*early rate expires January 08, 2021
Image for Managing difficult phone calls workshop

This is a live workshop using Zoom, an online meeting platform. Please check system requirements prior to registering.

Offered through ACHIEVE Centre for Leadership.

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill.

Learn more...
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