To effectively respond to critical incidents (violence, suicide, tragedy, etc.), schools, communities and organizations need to plan ahead of time so they are prepared to respond to these unfortunate events. This training will focus on how to organize effectively and quickly at a time of high stress so that groups are better prepared to respond to the emotional needs of those affected by a critical incident. A key component of the training is review of a Crisis Response Checklist, an important tool when managing the complexities of a critical incident. Participants will leave the workshop with a clear understanding of how to implement their own crisis response team and plan for their specific environment.

Please note that for the purpose of this workshop, “crisis response” refers to the steps that are made after a critical incident. This is not a threat assessment or emergency preparedness workshop.

About This Workshop

Workshop Outline

  • Definitions and Overview
  • Spectrum of Critical Incidents
  • Trauma – An Overview
  • Crisis Response Team and Plan Development
  • Crisis Response Planning Checklist
  • Organizing in Times of High Stress
  • Media Relations
  • High Risk Individuals
  • Individual Debriefing
  • Critical Incident Group Debriefing
  • Memorials
  • Evaluation and Debriefing
  • Follow-up Assessments
  • Trigger Events and Anniversaries
  • How Suicide is Different

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Two day version

The second day of this training is a consultative process where the trainer/consultant helps the organization or community work to develop their customized team and plan. CTRI will develop a concise report of the work done and decisions made.

Method of Delivery

Lecture, personal reflection, case study exercises, and small group discussion

Target Audience

This workshop is intended for social workers, social service and health care professionals, psychologists, and anyone working in the social service field.