To effectively respond to critical incidents (suicide, violence, etc.), schools, communities, and organizations need to plan ahead of time so they are prepared to respond to these unfortunate events. This training will focus on how to organize effectively and quickly at a time of high stress so that groups are better prepared to respond to the emotional needs of those affected by a critical incident. A key component of the training is the review of a Crisis Response Checklist, an important tool when managing the complexities of a critical incident. Participants will leave the workshop with a clear understanding of how to implement their own crisis response team and plan for their specific environment.

Please note: For the purpose of this workshop, “crisis response” refers to the steps that are made after a critical incident. This is not a threat assessment or emergency preparedness workshop.

Some of the Topics Reviewed

  • Types of Critical Incidents
  • Common Reactions After a Critical Incident
  • Crisis Response Team and Plan Development
  • Gathering Information: Intake
  • Crisis Response Checklist
  • Considerations for Those at Higher Risk
  • Individual Debriefing
  • Critical Incident Group Debriefing
  • Considerations Around Memorials
  • Evaluation and Debriefing
  • Trigger Events and Anniversaries

Length

Two day version

The second day of this training is a consultative process where the trainer/consultant helps the organization or community work to develop their customized team and plan. CTRI will develop a concise report of the work done and decisions made.

Target Audience

This is an intermediate level workshop intended for school personnel, social service and health care professionals, social workers managers, human resource professionals, and anyone seeking a better understanding of ways to respond to tragic events.

Method of Delivery

Presentation, video, case study exercises, personal reflection, and small group discussions.

Learning Objectives

At the end of this workshop, participants should be able to:

  • Understand why crisis response planning is helpful
  • Describe a framework for team and plan development
  • Know how to organize an effective response after a critical incident
  • Identify what types of responses are most appropriate for the situation
  • Apply the principles learned to their own environment