Working in Social Services – The Essential Skills Webinar
$20.00 Or MEMBER PLAN (Starting at $9.95 a month/viewer)
Vicki Enns, MMFT, RMFT
Vicki is the Clinical Director of the Crisis & Trauma Resource Institute, an Approved Supervisor with the American Association for Marriage and Family Therapy and an instructor in the graduate program for Marriage and Family Therapy at the University of Winnipeg. In her private practice, she specializes in the area of trauma recovery for individuals of all ages and she helps individuals, couples and families build positive mental health and relational skills across developmental stages. She believes in a holistic approach to wellness that applies to both clients and helpers. Vicki also believes that it is essential for helpers to continue learning and developing their self-awareness alongside evolving clinical skills. She is the author or editor of many of CTRI’s training materials, including those on the topics of anxiety, trauma, mindfulness, gender and sexual diversity, ethics and wellness. Vicki continues her own path of personal and spiritual growth with mindfulness practices including the contemplative and active streams. As a trainer, she is particularly gifted at creating a learning atmosphere that is collaborative and respectful, and which embraces diversity in personal identity, skills and cultural perspectives.
Whether working in the role of general helper, counsellor or administrator, there are key areas that are essential to providing helpful, collaborative and ethical services. This webinar discusses the fundamental understanding and skills required for working with people in a helping capacity. Core areas discussed for introductory skill-building are: communication, listening, service coordination, ethics, diversity and promoting helper resilience. Building awareness in these areas works toward reducing employee burnout and turnover while also improving service delivery.