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Working in Social Services – The Essential Skills Webinar

$20.00 Or MEMBER PLAN (Starting at $9.95 a month/viewer)

Trainer: Vicki Enns

Whether working in the role of general helper, counsellor or administrator, there are key areas that are essential to providing helpful, collaborative and ethical services. This webinar discusses the fundamental understanding and skills required for working with people in a helping capacity. Core areas discussed for introductory skill-building are: communication, listening, service coordination, ethics, diversity and promoting helper resilience. Building awareness in these areas works toward reducing employee burnout and turnover while also improving service delivery.

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