De-escalating Potentially Violent Situations™
$20.00 Or MEMBER PLAN (Starting at $12.99 a month/viewer)
Trainer: Randy Grieser, MSW, RSW - Founder & Chief Vision Officer
Randy Grieser, MSW, RSW - Founder & Chief Vision Officer
Randy is the founder and Chief Vision Officer of CTRI. He is an intuitive and visionary leader who, together with a team of employees and trainers, has positioned CTRI to be a leading provider of professional development training. Randy is a Registered Social Worker who holds a Master of Social Work degree and a Bachelor’s degree in Conflict Resolution. Prior to founding CTRI, he worked directly with issues of crisis and trauma in the areas of mental health, counselling, and crisis management within community, school, and hospital settings. Randy believes that access to knowledge and skill development changes individual lives, communities, and organizations, and he is committed to making CTRI’s training and resources as accessible as possible. He is author of The Ordinary Leader, and co-author of The Culture Question and A Little Book About Trauma-Informed Workplaces. Randy is a dynamic speaker who delivers insightful presentations that are engaging, humorous, and informative. Read blogs written by Randy here. Contact Randy at: [email protected]

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This webinar is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. Viewers will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations.
Learning Objectives
Upon completion of this webinar participants should be able to- Describe the role of anger in violent incidents
- List appropriate strategies to de-escalate violent situations
- Describe different forms of violence
Target Audience
This is an introductory-intermediate level webinar intended for anyone interested in learning more about this topic.Method of Delivery
Each webinar is 60 minutes in length. Live webinars will each contain 60 minutes of instruction from the facilitator using visual powerpoint slides and then there will be 5-10 minutes at the end of the webinar when participants can ask questions directly to the instructor and hear feedback from them in realtime. On-demand webinars include no interactivity with the instructor.Completing Webinar
Upon viewing the entire webinar, you will be prompted to take a test over the content and then you will receive a certificate of participation. An evaluation form will be available to complete after submitting the posttest.Continuing Education
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