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De-escalating Potentially Violent Situations™

$20.00 Or MEMBER PLAN (Starting at $12.99 a month/viewer)

Trainer: Paul Carrick, MSW, RSW

# of Viewers

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This webinar is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. Viewers will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations.

Learning Objectives

Upon completion of this webinar participants should be able to
  • Describe the role of anger in violent incidents
  • List appropriate strategies to de-escalate violent situations
  • Describe different forms of violence

Target Audience

This is an introductory-intermediate level webinar intended for anyone interested in learning more about this topic.

Method of Delivery

Each webinar is 60 minutes in length. Live webinars will each contain 60 minutes of instruction from the facilitator using visual powerpoint slides and then there will be 5-10 minutes at the end of the webinar when participants can ask questions directly to the instructor and hear feedback from them in realtime. On-demand webinars include no interactivity with the instructor.

Completing Webinar

Upon viewing entire webinar you will need to take a post webinar test. A certificate will be given after successful completion of test. For those require ASWB and NBCC approved certificates a you will need to select that option. An evaluation form will be available to complete after submitting the posttest.

Continuing Education

CTRI webinars are approved by many licensing boards, professional colleges, and associations. View our Continuing Education Credit page for more information.