De-escalating Potentially Violent Situations™

Randy is the founder and Chief Vision Officer of CTRI. He is an intuitive and visionary leader who, together with a team of employees and trainers, has positioned CTRI to be a leading provider of professional development training. Randy is a Registered Social Worker who holds a Master of Social Work degree and a Bachelor’s degree in Conflict Resolution. Prior to founding CTRI, he worked directly with issues of crisis and trauma in the areas of mental health, counselling, and crisis management within community, school, and hospital settings. Randy believes that access to knowledge and skill development changes individual lives, communities, and organizations, and he is committed to making CTRI’s training and resources as accessible as possible. He is the author of The Ordinary Leader, and co-author of The Culture Question. Randy is a dynamic speaker who delivers insightful presentations that are engaging, humorous, and informative. Read blogs written by Randy here. Contact Randy at: [email protected]