Loading Events

← Back to Events

Shelly Qualtieri, MA, RSW


Shelly is a Registered Social Worker and has been an energetic practitioner and educator in the field of domestic violence, suicide intervention, youth justice, child welfare, mental health and homelessness for over 25 years. In addition to training with CTRI she has a private counselling practice where she focuses on  wellness, difficult conversations and healthy relationships. She believes that helping people work through difficult times requires a holistic approach to wellness and meaningful connection. Whether it’s through a mindfulness practice, strength base – person centered approach Shelly meets individuals where they are at. As a facilitator, she is a warm, passionate and engaging presenter who uses examples and strategies that participants can bring directly into their work with others.

Read blogs written by Shelly here.

November 2020

De-escalating Potentially Violent Situations™

Nov 18, 2020 (9:00 AM - 4:00 PM)
Price: $ 219.00 (*early rate) $ 249.00 (regular rate)
*early rate expires October 28, 2020
Photo of aggressive businessman shouting at female colleague for DPVS De-escalating Potentially Violent Situations workshop

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles.

Learn more...

Critical Incident Group Debriefing

Nov 19, 2020 (9:00 AM - 4:00 PM)
Price: $ 219.00 (*early rate) $ 249.00 (regular rate)
*early rate expires October 29, 2020
Photo for Critical Incident Group Debriefing, Crisis and Trauma Resource Institute, CTRI

Critical incidents are situations that occur outside of our normal frame of reference and challenge us to understand and cope with what has happened. Critical Incident Group Debriefing (CIGD) is a short-term group intervention process that focuses on an immediate event. CIGD is one of several methods that may be utilized to lessen the likelihood of people experiencing symptoms of trauma and stress after a critical incident.

Learn more...
+ Export Events