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Shelly Qualtieri, MA, RSW


photo of Shelly Qualtieri, trainer at CTRI

Shelly has firsthand experience in seeing the impact of how vital it is for individuals and organizations to increase and develop their violence-prevention capabilities. She has worked in the social service field for over 25 years with various populations within Australia and Canada. Shelly’s experience spans from working within maximum security prisons, the child protection field, domestic violence, suicide awareness and prevention, mental health, homelessness, poverty, and her private practice. She has extensive experience in crisis intervention and is skilled at helping others develop understanding and increase capacity to be better equipped to de-escalate potentially violent behaviours. She is a Registered Social Worker who holds a Master of Investigations Management. As a facilitator, Shelly is a warm, passionate, and engaging presenter who uses examples and strategies that participants can bring directly into their work with others.

October 2021

LIVE VIRTUAL Train-the-Trainer Certification Workshop for De-escalating Potentially Violent Situations™

Oct 19 - Oct 21, 2021 (9:00 AM - 4:00 PM Central Time)
Price: $1,799.00 CAD (regular rate)
Photo of aggressive businessman shouting at female colleague for DPVS De-escalating Potentially Violent Situations workshop

This workshop is full. Please contact us to be placed on a waiting list.

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Due to the high demand for this workshop and its relevance to many workplaces, CTRI offers a train-the-trainer program for our De-escalating Potentially Violent Situations™

Learn more...

December 2021

LIVE VIRTUAL Train-the-Trainer Certification Workshop for De-escalating Potentially Violent Situations™

Dec 07 - Dec 09, 2021 (9:00 AM - 4:00 PM Central Time)
Price: $1,599.00 CAD (*early rate) $1,799.00 CAD (regular rate)
*early rate expires November 07, 2021
Photo of aggressive businessman shouting at female colleague for DPVS De-escalating Potentially Violent Situations workshop

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Due to the high demand for this workshop and its relevance to many workplaces, CTRI offers a train-the-trainer program for our De-escalating Potentially Violent Situations™

Learn more...

February 2022

LIVE VIRTUAL Train-the-Trainer Certification Workshop for De-escalating Potentially Violent Situations™

Feb 08 - Feb 10, 2022 (9:00 AM - 4:00 PM Central Time)
Price: $1,599.00 CAD (*early rate) $1,799.00 CAD (regular rate)
*early rate expires January 08, 2022
Photo of aggressive businessman shouting at female colleague for DPVS De-escalating Potentially Violent Situations workshop

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Due to the high demand for this workshop and its relevance to many workplaces, CTRI offers a train-the-trainer program for our De-escalating Potentially Violent Situations™

Learn more...

LIVE VIRTUAL De-escalating Potentially Violent Situations™

Feb 08, 2022 (9:00 AM - 4:00 PM Central Time)
Price: $229.00 CAD (*early rate) $259.00 CAD (regular rate)
*early rate expires January 18, 2022
Photo of aggressive businessman shouting at female colleague for DPVS De-escalating Potentially Violent Situations workshop

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication.

Learn more...
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