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Shelly Qualtieri, MA, RSW


Shelly has firsthand experience in seeing the impact of how vital it is for individuals and organizations to increase and develop their violence-prevention capabilities. She has worked in the social service field for over 25 years with various populations within Australia and Canada. Shelly’s experience spans from working within maximum security prisons, the child protection field, domestic violence, suicide awareness and prevention, mental health, homelessness, poverty, and her private practice. She has extensive experience in crisis intervention and is skilled at helping others develop understanding and increase capacity to be better equipped to de-escalating potentially violent behaviours. She is a Registered Social Worker who holds a Master of Investigations Management. As a facilitator, Shelly is a warm, passionate, and engaging presenter who uses examples and strategies that participants can bring directly into their work with others.

November 2020

LIVE VIRTUAL Train-the-Trainer Certification Workshop for De-escalating Potentially Violent Situations™

Nov 17 - Nov 19, 2020 (9:00 AM - 4:00 PM Central Time)
Price: $1,499.00 CAD (*early rate) $1,699.00 CAD (regular rate)
*early rate expires October 27, 2020
Photo of aggressive businessman shouting at female colleague for DPVS De-escalating Potentially Violent Situations workshop

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Due to the high demand for this workshop and its relevance to many workplaces, CTRI offers a train-the-trainer program for our De-escalating Potentially Violent Situations™

Learn more...

LIVE VIRTUAL De-escalating Potentially Violent Situations™

Nov 17, 2020 (9:00 AM - 4:00 PM Central Time)
Price: $219.00 CAD (*early rate) $249.00 CAD (regular rate)
*early rate expires October 27, 2020
Photo of aggressive businessman shouting at female colleague for DPVS De-escalating Potentially Violent Situations workshop

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication.

Learn more...

February 2021

LIVE VIRTUAL Train-the-Trainer Certification Workshop for De-escalating Potentially Violent Situations™

Feb 23 - Feb 25, 2021 (9:00 AM - 4:00 PM Central Time)
Price: $1,499.00 CAD (*early rate) $1,699.00 CAD (regular rate)
*early rate expires January 23, 2021
Photo of aggressive businessman shouting at female colleague for DPVS De-escalating Potentially Violent Situations workshop

This is a live virtual event using Zoom, an online meeting platform. Please check system requirements prior to registering.

Due to the high demand for this workshop and its relevance to many workplaces, CTRI offers a train-the-trainer program for our De-escalating Potentially Violent Situations™

Learn more...
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