Shelly has firsthand experience in seeing the impact of how vital it is for individuals and organizations to increase and develop their violence-prevention capabilities. She has worked in the social service field for over 25 years with various populations within Australia and Canada. Shelly’s experience spans from working within maximum security prisons, the child protection field, domestic violence, suicide awareness and prevention, mental health, homelessness, poverty, and her private practice. She has extensive experience in crisis intervention and is skilled at helping others develop understanding and increase capacity to be better equipped to de-escalate potentially violent behaviours. She is a Registered Social Worker who holds a Master of Investigations Management. As a facilitator, Shelly is a warm, passionate, and engaging presenter who uses examples and strategies that participants can bring directly into their work with others.