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Bob Thorne, BComm


Bob Thorne, De-escalating Potentially Violent Situations, CTRI trainer

Bob teaches CTRI workshops in the areas of violence prevention and conflict resolution. He believes it is vital for organizations to increase their violence-prevention capabilities. Bob holds a Bachelor of Commerce degree with a major in Human Resources and has been active in facilitating various types of training for over 20 years. Most recently Bob was a staff Development Officer with Newfoundland and Labrador Housing where he provided and coordinated various training needs for over 400 employees across the province. As a trainer, Bob draws on his experience in the field and passion for the topic to provide engaging, funny, insightful, and interactive presentations.

November 2019

De-escalating Potentially Violent Situations™

Nov 07, 2019 (9 AM - 4 PM)
Price: $ 219.00 (*early rate) $ 249.00 (regular rate)
*early rate expires October 17, 2019
De-escalating Potentially Violent Situations photo of aggressive businessman shouting at female colleague

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles.

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At checkout you will have the option to pay by credit card or to receive an invoice to be paid later.
Cancellation Policy

Registrations cancelled seven or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively, you may receive a credit to attend a future training. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify CTRI of the name of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel and accommodation arrangements with this in mind.

Limited Seating

Register early! To better facilitate group interaction, seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

You Will Receive

A spiral bound training manual and workshop certificate, as well as morning and afternoon refreshments. Participants are on their own for lunch from noon until 1:00 p.m., unless otherwise stated. For live-stream participants, you will receive a pdf copy of the manual.

Group Registration Instructions

To register a group for a workshop, choose the appropriate number you would like to register for the selected workshop, and fill in all the relevant information.

Concerns and Grievances

If concerns arise at any time throughout the registration process, please contact the CTRI office directly at 204-452-9199, or email [email protected].

Special Accommodations
for Disabilities

Please contact the CTRI office directly at 204-452-9199 or [email protected] to discuss any special needs or accommodations you may require in order to have a positive learning experience.

Continuing Education Credit

Check our Continuing Education Credit page to find out which associations and organizations accept our workshops for credit.