An increasing preference for online counselling sessions has resulted in counsellors needing to learn how to adapt their practice to the online world in an ethical and professional way. This workshop provides practical strategies to enhance engagement and connection, and reviews best practices for online video counselling. Ethical considerations specific to the online counselling experience will be reviewed. Participants will be inspired to creatively use the online medium as a tool to empower change.

Price: $99.00 CAD

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Continuing Education Credit Hours (CEU) 2.5

Some of the Topics Reviewed

  • Getting Ready for Online Counselling
  • Building Rapport in the Online Counselling Relationship
  • Attending to Emotions Virtually
  • Creating Safety Online
  • Keys to Listening Over Video
  • Creative Online Engagement Strategies
  • Common Issues and Problems – What to Avoid
  • Additions to Informed Consent
  • Privacy and Confidentiality Considerations

Learning Objectives

At the end of this workshop, participants should be able to:

  • Describe the unique features of online counselling
  • Identify safety concerns to consider in online counselling
  • List steps for developing strong counselling relationships in an online environment
  • Demonstrate skills for strengthening online counseling work

Illustration signifiying someone speaking to a counsellor remotely, with online technology for our Online Counselling workshop


Marwa Fadol, MA, RPsych

Photo of Marwa Fadol, Trainer with CTRIMarwa is a Registered Psychologist in Alberta and holds a Master’s degree in Counselling Psychology. In addition to training with CTRI, she is a Mental Health Therapist, providing triage and assessment to people struggling with addiction and mental health concerns. She also has a private practice where she works with families around various issues including anxiety, depression, trauma, grief, and family relationships. Additionally, Marwa consults with community and faith-based organizations on topics related to mental health. As a clinician she believes that people are the experts in their own lives and have within them the strength and capacity to enact change. Marwa approaches her work through an attachment and developmental lens and sees that her role as a therapist is to help empower people to write their own life stories, explore their own values and beliefs about how the world works, and develop authentic, fulfilling relationships. She is also a contributing author of CTRI’s book, Counselling in Relationships, and is the author or editor of several of CTRI’s training materials, including those on the topics of attachment and counselling in relationships. As a trainer she brings warmth and humour and draws on her varied experiences to make for an engaging, relevant training experience.

Target Audience

This is an intermediate-advanced level workshop intended for counsellors, therapists, social workers, psychologists, and other helpers who want to learn about the best practices related to online counselling.