How it Works

Once purchased, you will receive links to view the recorded workshop in 4 parts, each part is approximately 1.5 hours. You will also receive a resource manual to assist you as you view the workshop as well as handouts used during the training, if applicable. There is a post-test at the end of the workshop. Once you have completed and passed the test, you will receive your certificate. Your recordings and resources can be found in your account under ‘My Library’, in On-demand Workshops and are accessible for 60 days from the time of purchase.

Price: $145


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Description

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles. Participants will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations.

ABOUT THE TRAINER

Mike Labun, BA

Photo of Mike Labun, Trainer for ACHIEVEMike teachers CTRI workshops in the areas of violence prevention, restorative justice, and conflict resolution. He holds a Bachelor’s degree in Psychology and a Certificate in Conflict Resolution, and has over twenty years of experience as a leader in the conflict resolution and… Read More


Learning Objectives

At the end of this workshop, participants should be able to:

  • Understand the role of anger in violent incidents
  • Identify their own styles of interaction
  • Describe a framework for defusing potentially violent situations
  • Identify potential risk factors
  • Apply the principles learned to their own environment

About this Workshop

Some of the Topics Reviewed

  • The Physical Violence Spectrum
  • Rating Your Workplace Risk Levels
  • Anger Cycle and Escalation
  • Anger Styles Assessment Questionnaire
  • Warning Signs of Potential for Violence
  • The Aggression Defusing Process
  • Approaching, Containment, and Problem-Solving Strategies
  • When and How to Disengage
  • Special Considerations for Unique Situations
  • Addressing Enablers of Violence

Target Audience

This is an introductory-intermediate level workshop intended for anyone wanting to learn more about violence and interpersonal strategies useful in de-escalating the imminent threats of violence.

Method of Delivery

Presentation, video, case study exercises, experiential practice, and small group discussions.