For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal communication styles. Participants will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations.
Credit Hours (CEU)
Some of the Topics Included
- The Physical Violence Spectrum
- Rating Your Workplace Risk Levels
- Anger Cycle and Escalation
- Anger Styles Assessment Questionnaire
- Warning Signs of Potential for Violence
- The Aggression Defusing Process
- Approaching, Containment, and Problem-Solving Strategies
- When and How to Disengage
- Special Considerations for Unique Situations
- Addressing Enablers of Violence
At the end of this workshop, participants should be able to:
- Understand the role of anger in violent incidents
- Identify their own styles of interaction
- Describe a framework for defusing potentially violent situations
- Identify potential risk factors
- Apply the principles learned to their own environment
About this Workshop
ABOUT THE TRAINER
Mike Labun, BA
Mike teachers CTRI workshops in the areas of violence prevention, restorative justice, and conflict resolution. He holds a Bachelor’s degree in Psychology and a Certificate in Conflict Resolution, and has over twenty years of experience as a leader in the conflict resolution and violence prevention field. He believes that learning is a life-long endeavor and that the process of development should be enjoyable and motivating. As a facilitator, Mike uses his experiences working in a manufacturing environment, inner-city drop-in, boys camp, and as a mediator to illustrate the material. He has an interactive and engaging style that easily motivates participants to incorporate workshop material into their own environments.
This is an introductory-intermediate level workshop intended for anyone wanting to learn more about violence and interpersonal strategies useful in de-escalating the imminent threats of violence.