Mediation – Conflict Resolution

Whether a dispute involves two individuals or a larger group, CTRI’s mediators will work with disputing parties to identify interests, clarify issues and work towards options for resolving the conflict.

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Mediation – Conflict Resolution

Meet our Mediation – Conflict Resolution Consultants

Alana has extensive mediation and group facilitation experience in justice, community and school settings. She has trained hundreds of restorative justice facilitators and mediators in British Columbia and currently…. Read more…

Aaron is a mediator, facilitator and trainer whose passion is supporting people through high-stakes and emotionally charged conversations. As a facilitator with the Correctional Service of Canada’s Restorative Opportunities…. Read more…

Eric believes that mediation succeeds when the mediator listens deeply and focuses on the delivering process for the participants. He has been active in the field of mediation for more than 20 years. As Managing Director…. Read more…

Over the course of his career, Mike has taught over 600 people to mediate – many of whom are still practicing mediation today. He believes mediation succeeds when the mediator focuses on helping the parties communicate…. Read more…

Wendy believes that mediation provides people with a way of seeing beyond conflict in order to follow pathways towards sustainable solutions. She has worked in a wide variety of organizations, boards, and businesses…. Read more…


Mediation – Conflict Resolution

Sometimes stress, personality differences or other precipitating factors can lead to conflict between individuals or within an entire group.  Dealing with conflict can be both frustrating and time consuming, and can limit the effectiveness of all the people involved.  Whether a dispute involves two individuals or a larger group, a mediated process can resolve disputes that otherwise continue to be a burden on all those involved. CTRI’s mediators will work with disputing parties to identify interests, clarify issues and work towards options for resolving the conflict.  The time required for mediation is different in each situation and will be assessed on a case by case basis.

Successful mediation requires:
– Desire to resolve conflict from both parties.
– Both parties agree to the mediation process.
– The mediator to be viewed as unbiased.

While there are some circumstances (violence, harassment, etc.) where the use of mediation may not be suitable, in most cases when all of the preceding points for successful mediation are met, mediation has a high success rate.