5 Keys for De-escalating Anger

Nathan Gerbrandt

anger, anger de-escalation, violence prevention, self-care, mental health, front line workers, trauma, trauma-informed

As someone who coordinates training for groups throughout North America, I am struck that at a time of physical distancing, I’m seeing an increase in organizations expressing concern over the physical safety of their employees. And it’s not only from those who work in front line, health care, or public facing roles – anyone whose work requires them to be … Read More

5 Principles of Restorative Justice for Your Community, School, or Organization

Aaron Lyons

restorative justice, school, discipline, children, teachers, parents, reconciliation

Leaders and decision-makers in many settings are faced with the challenge of how to respond when people break rules and harm relationships. Restorative justice is an approach that can address violations while beginning the process of mending relationships. What is the most effective response when a student damages school property? What about when an employee uses discriminatory or aggressive language … Read More

LGBTQ2S* Pride – Moving Beyond June

Vicki Enns

In June, communities around the world remember the challenges of the past for lesbian, gay, bisexual, transgender, two-spirit and queer individuals, couples and families, and look to the challenges still ahead. In these communities, “Pride” is well recognized to refer to a time of celebration, of mourning, of advocacy and of expression of self without barriers. Held in June, “Pride” … Read More

6 Keys to Get and Stay Organized

Wendy Loewen

A friend recently had a house fire. She forgot a pot of soup broth on the stove. Her last memory was of the broth gently boiling. Hours later she returned to find her home filled with black smoke. The family has since moved into a hotel and the house is in the process of being steamed and scrubbed. Ever optimistic and in … Read More

7 Tips for Defusing Violent Situations

George Anderson

defusing violence, violence, violent, disarm, violent situation, safety, security

“I am going to kick your ass!” Suddenly, and probably unexpectedly, you’re confronted by an angry person. How do you react? Your gut is telling you to run or fight yet it’s not always that simple. What if this is a student of yours? What if you are a support worker responsible for this individual? What if you’re a supervisor … Read More

World Elder Abuse Awareness Day – Working to End Abuse

Michelle Bentley

elder abuse, seniors, elderly, abuse, mental-health, awareness

The United Nations (UN) has named June 15th World Elder Abuse Awareness Day (WEAAD), building on the Plan of Action signed by all member countries in 2002. Perhaps you have noticed a senior gentleman on your street who sits out on the front porch day after day, and you have felt a twinge of concern that no matter what the weather … Read More

How Important Is Violence Threat Assessment?

Randy Grieser

violence, potential for violence, assessment, threat assessment

I recently attended a conference related to violence and the assessment for its potential. I have attended many of these conferences over the years and have often seen a common punitive response presented for those who utter threats or are viewed as having the potential to escalate towards violence. However, at the last conference I went to, I was pleasantly … Read More