Our leaders and staff are passionate about and dedicated to our purpose. Learn more about us below.

Nathan Gerbrandt, MSW, RSW - Managing Director

Photo of Nathan Gerbrandt, Director of Training

Nathan (he/him) is the Managing Director of CTRI. In this role, he provides leadership in managing CTRI staff and trainers, and developing workshop materials. He is passionate about promoting trauma-informed practices that support individuals, organizations, and communities. Prior to working with CTRI, Nathan coordinated service delivery and rehabilitation planning for people with co-occurring disorders and complex trauma in conflict with the law. He has refined skills in violence prevention, risk management and collaborative treatment planning for vulnerable people. In addition, Nathan possesses specialty in the areas of disability services, case management, and working with people with Fetal Alcohol Spectrum Disorder. He holds a Master of Social Work degree and is a Registered Social Worker.

Nathan believes that the key to improving people’s lives through training is to find the right fit. When this connection is made it inspires a ripple effect that can extend to everyone we meet. He is co-author of A Little Book About Trauma-Informed Workplaces and the editor of many several CTRI’s training materials including Trauma-Informed Care, Fetal Alcohol Spectrum Disorder, and De-escalating Potentially Violent Situations™.  Nathan is an engaging presenter who uses an interactive style to find real-life meaning in his workshops. Read blogs written by Nathan here.

Contact Nathan at:
[email protected]

Vicki Enns, MMFT - Clinical Director

Photo of Vicki Enns, Clinical Director; Crisis and Trauma Resource Institute Inc.

Vicki (she/her) is the Clinical Director of CTRI. In this role, she supports the development of our trainers and works to maintain high standards of quality and consistency in the material we deliver. In addition to her work with CTRI, Vicki has a private practice where she specializes in the area of trauma recovery for individuals, couples, and families. Vicki holds a Master of Marriage and Family Therapy degree and is an Approved Supervisor with the AAMFT and CAMFT.

Vicki believes that it is essential for helpers to continue learning and developing their self-awareness alongside evolving clinical skills. She is the editor and a contributing author of  Counselling Insights and Counselling in Relationships books, and co-author of A Little Book About Trauma-Informed Workplaces. She is also the author or editor of many of CTRI’s training materials, including those on the topics of anxiety, trauma, mindfulness, and ethics. Vicki is particularly gifted at creating a learning atmosphere that is collaborative and respectful, and which embraces diversity in personal identity, skills, and cultural perspectives. Read blogs written by Vicki here.

Contact Vicki at:
[email protected]

Eric Stutzman - Chief Executive Officer

Eric Stutzman, Trainer for CTRI, Chief Executive Officer of ACHIEVE Centre for Leadership

Eric (he/him) is the Chief Executive Officer of CTRI. In this role, he provides support for our leadership team and is actively involved in managing our day-to-day operations. Eric is a caring and insightful leader who believes that building authentic relationships is the best way to lead people effectively. Prior to becoming CEO in 2020, he was the Managing Director of our Division, ACHIEVE Centre for Leadership, and has been a trainer since 2008. Eric has provided leadership in the field of conflict resolution and mediation since completing a degree in Sociology with a focus on mediation and peacemaking. He is a Chartered Mediator and a past president of the Alternative Dispute Resolution Institute of Manitoba. Prior to working with CTRI, Eric was an administrator, board chair, senior mediator, trainer, and lead negotiator for a variety of other organizations.

Eric believes trauma-informed organizations create a better society, outlast their peers, and are more effective in their service delivery. Eric is a gifted speaker who makes training material come alive for participants through humour, storytelling, and real-world application. He is co-author of the The Culture Question and Don’t Blame the Lettuce, and is an active blog writer. Read blogs written by Eric here.

Contact Eric at:
[email protected]

Randy Grieser, MSW - Founder & Advisor

Photo of Randy Grieser, MSW, RSW - Founder & Chief Vision Officer

Randy (he/him) is the founder, former CEO, and current Advisor of CTRI. He is an intuitive and visionary leader who, together with a team of employees and trainers, has positioned CTRI to be a leading provider of professional development training. In 2022, after close to seventeen years of active leadership within CTRI, Randy transitioned to an advisory role for the organization. He now dedicates his time to speaking and writing.

Randy holds a Master of Social Work degree and a Bachelor’s degree in Conflict Resolution. Prior to founding CTRI, he worked directly with issues around crisis and trauma in the areas of mental health, counselling, and crisis management within community, school, and hospital settings. He has advanced training in violence threat assessment and management from the Gavin de Becker Training Academy, and is a former Board Director for the Canadian Association of Threat Assessment Professional (CATAP).

Randy believes that access to knowledge and skill development changes individual lives, communities, and organizations, and has worked to make CTRI’s training and resources as accessible as possible. He is a dynamic speaker who delivers insightful presentations that are engaging, humorous, and informative. He is author of The Ordinary Leader, and co-author of The Culture QuestionA Little Book About Trauma-Informed Workplaces, and Don’t Blame the LettuceRead blogs written by Randy here.

Contact Randy at:
[email protected]

Louise McKay - Traditional Elder

Louise is a traditional Elder and a descendant of the historic Metis of the Red River Settlement in Manitoba. As an Elder, she is instrumental in guiding CTRI towards embracing the Truth & Reconciliation Commission’s 94 Calls to Action. In addition, Louise offers training for CTRI and provides cultural support to our trainers. She has bachelor’s degrees in both Psychology and Justice and Law, and has completed graduate level training in Social Work. Throughout her career, Louise has worked in child welfare, justice, education, health, women’s issues, addictions, spiritual care, and with children and communities in crisis. Highlights include: co-founding a 24-hour youth crisis line called Teen Touch in 1978; working with political parties to ensure the voices of Indigenous people in Canada are heard and reflected in policies and government positions; working with the Smithsonian Institute in Washington, DC, to develop a Metis exhibit for the National Museum of the American Indian in 1999. From 2000-2014, Louise also worked with the Southern First Nations in the devolution process of child welfare. She is kind, engaging, and humorous, and believes that when we combine our gifts, we more easily find our balance and thus have a more rewarding and full life.

Marwa Fadol, MA RPsych - Training Development Specialist

Photo of Marwa Fadol, Trainer with CTRI

Marwa (she/her) is a Registered Psychologist in Alberta and holds a Master’s degree in Counselling Psychology. In addition to working with CTRI, she is a Mental Health Therapist, providing triage and assessment to people struggling with addiction and mental health concerns. She also has a private practice where she works with families around various issues including anxiety, depression, trauma, grief, and family relationships. Additionally, Marwa consults with community and faith-based organizations on topics related to mental health. As a clinician she believes that people are the experts in their own lives and have within them the strength and capacity to enact change. Marwa approaches her work through an attachment and developmental lens and sees that her role as a therapist is to help empower people to write their own life stories, explore their own values and beliefs about how the world works, and develop authentic, fulfilling relationships. As a trainer she brings warmth and humour and draws on her varied experiences to make for an engaging, relevant training experience.

Marwa is also a contributing author of CTRI’s book, Counselling in Relationships, and is the author or editor of several of CTRI’s training materials, including those on the topics of attachment and counselling in relationships. As CTRI’s Training and Development Specialist, Marwa provides support to other trainers and helps to ensure that our training material reflects the current research in the field and is consistent with CTRI’s core beliefs.

John Koop-Harder, MSW, RSW - Training Development Specialist

John Koop Harder, Trainer for CTRI

John (he/him) has been working as a therapist and trainer for over 20 years. He is a Registered Social Worker who holds a Master of Social Work degree. He is a contributing author of our Counselling Insights and Counselling in Relationships books, and is the author or editor of many of CTRI’s training materials, including those on the topics of addictions, harm reduction, and narrative therapy. Much of John’s career has centred on working with children, youth, adults and families dealing with crisis and trauma. While he has a diverse practice, he has particular interest and specialized experience in working with individuals and families impacted by mental health concerns, violence, post-war trauma recovery, gender/sexuality issues, and sexual abuse recovery.  John’s work is also informed by his international experiences working with individuals and communities impacted by civil war and ethnic conflicts in Colombia, Albania and Northern Ireland. John believes people are their own best experts and already have many of the skills, abilities, and competencies that will assist them to address the challenges influencing their lives.

As CTRI’s Training and Development Specialist, John provides support to other trainers and ensures that training material reflects the current research in the field and is consistent with CTRI’s core beliefs. He is a warm and engaging facilitator who values interactive learning experiences. As a facilitator, he is a warm and engaging facilitator who values interactive learning experiences.

Read blogs written by John here.

Delayne Hogan - Manager of Client Services

Photo of Delayne Hogan, CTRI

Delayne’s (she/her) high standards for excellent service have been experienced by clients for over 10 years. She is adept at solving problems and attending to client’s needs promptly and efficiently. Delayne manages the client services department, providing guidance to the team and our clients. She believes that the resources and services we offer in the areas of mental health and trauma make a huge difference in the lives of our clients, and she’s grateful to be part of that work.

Contact Delayne at:

Alexis Johnston - Public Workshop Coordinator

Image of Alexis Johnston, Public Workshop Coordinator

Alexis’s friendly, warm personality is perfectly suited for her role of Public Workshop Coordinator. She brings a wealth of client service experience from her previous work in retail as well as her vast volunteer work. Alexis assists clients with their workshop registrations and ensures that their interactions with us are easy and enjoyable. She believes that understanding the importance of mental health is necessary for fostering healthy habits and relationships. Alexis is grateful to be part of the discussion, and for having the opportunity to provide people with the tools and training that CTRI offers.

Contact Alexis at:
[email protected]

Lauren Laycock - Certificate Program Coordinator

Lauren Laycock, Certificate Program Coordinator

Lauren (she/her) supports our self-guided certificate program participants as they work to complete their certificate programs. In her role, she frequently interacts with our clients who have questions about our programs, workshops, or resources. Our clients can expect attentive listening and engagement when corresponding with Lauren. Her upbeat personality, willingness to help, and can do attitude make her a perfect fit for her role. Lauren believes that each person can contribute to making their workplace a great place to be by looking for the best in everyone they encounter.

Contact Lauren at:
[email protected]

Tyler Voth - ACHIEVE Publishing Coordinator and Editor

Photo of Tyler Voth

After working in a variety of roles in the organization, Tyler (he/him) now oversees our publishing division. Along with his passion for books, he brings a deep understanding of the training industry to ACHIEVE Publishing. Tyler is also our in-house editor, ensuring that the written information we produce is clear and accurate. He believes that a great work environment requires mutual respect, trust, and innovation. These values are a big part of what makes working at CTRI both rewarding and exciting. Tyler’s genuine care for people comes through in all his interactions, whether in person, by phone, or via email.

Contact Tyler at:
[email protected]

Cindy Rublee - Director of Internal Operations, Train-the-Trainer Program Coordinator

Photo of Cindy Rublee, Director of Internal Operations

Cindy (she/her) has extensive experience overseeing workplace operations from her leadership roles with other organizations. In her current position, she provides direction to both the technical and design aspects of our organization.  She also assists clients and trainers who are part of our Train-the-Trainer program. Her creativity, combined with a willingness to help others, allows her to take on a variety of projects that are instrumental in our organization. Cindy believes that compassion, curiosity, and a desire to become better informed are qualities that drive what we do at CTRI.

Contact Cindy at:
[email protected]

Chantel Runtz - Supervisor, Private Training Services

Photo of Chantel Runtz,, CTRI

Chantel (she/her) is part of the private training services team. She works with clients to ensure our workshops meet their expectations, and connects with trainers to give them the information required to deliver high-quality trainings. Chantel utilizes her extensive knowledge of our workshops to match the correct content for each client’s needs. Her thoughtful consideration and attention to detail ensure that our clients are receiving exceptional care. Chantel believes that mental health impacts everyone in some way, and that when organizations learn more about this topic, they help to reduce its stigma and promote understanding.

Contact Chantel at:
[email protected]

Lori Tiessen - Private Training Coordinator

Photo of Lori Tiessen Banman

Lori is part of the private training services team. She works with clients to ensure our workshops meet their needs, and connects with trainers to give them the information required to deliver high-quality trainings. Lori is a patient listener who is adept at understanding what her clients are looking for. She has experience working in the social service sector, and brings a warm, friendly personality to this role. Lori believes our work makes a difference for those suffering and for those supporting, and feels fortunate to be able to provide our trainings to so many organizations and communities.

Contact Lori at:

Elliot Grisdale - Private Training Coordinator

Elliot Grisdale, Private/On-Location Training Coordinator

Elliot (he/him) is part of the private training services team. He works with clients to ensure our workshops meet their expectations, and connects with trainers to give them the information required to deliver high-quality trainings. Originally from Brokenhead Ojibway Nation, Elliot has lived and worked both in northern communities and large urban settings, which gives him understanding and insight into many of the communities we serve. He believes that education and training in mental health helps reduce stigmas so we can understand one another better. He is happy to be part of a team that provides these tools to communities and organizations so they can broaden their knowledge of mental health awareness.

Contact Elliot at:
[email protected]

Mairo Ahmadu - Private Training Coordinator

Photo of Mairo Ahmadu, Private Training Coordinator

Mairo (she/her) is part of the private training services team. Utilizing her project management skills, she works with clients to ensure their training expectations are met, and provides facilitators with the information they need to deliver high-quality trainings. Mairo has experience working in the social services sector, and brings her warm, friendly personality to this role. She believes our work empowers others to support those who are vulnerable, marginalized, and struggling with their mental health, as well as reduces stigma and promotes wellness for individuals and communities.

Contact Mairo at:
[email protected]

Jesse Wolfe - Print Shop and Shipping Coordinator

Photo of Jesse Wolfe – Print Shop and Shipping Coordinator

As part of the logistics team, Jesse (they/them/he/him) runs our print shop, making sure all of the training manuals are printed and ready for each of our workshops. They also take care of shipping and receiving our workshop materials to locations near and far. Jesse’s calm disposition and organizational abilities are the perfect combination of skills to ensure that everything runs smoothly in this fast-paced environment. Jesse believes that everyone should be able to express themselves honestly, have the space to be vulnerable and feel cared for, and that CTRI is working to create these spaces both within and outside of the organization.

Contact Jesse at:
[email protected]

Jesse Bergen - Graphic Design Coordinator

Image of Jesse Bergen, ACHIEVE Graphic Design Coordinator

Jesse (he/him) works with our marketing department as our Graphic Design Coordinator. He brings a high level of training and experience to his role, as well as a love for creating designs that look great and function well. Jesse’s can-do attitude, capacity to come up with new ideas, and ability to listen make him an ideal contributor to our team. He believes that mental health challenges should be met with empathy and a willingness to provide material support so that people can access the resources they need.

Scott McKay - Video Projects Coordinator

Image of Scott McKay - CTRI Video Projects Coordinator

Scott (he/him) is part of our marketing department. His primary role is to coordinate our various video projects, ranging from short one-minute insights to full-day virtual workshops. Scott previously served as Creative Director for a film studio and brings valuable experience in all areas of video production to our organization, including creative development, shooting, and editing videos. Our virtual workshops and videos consistently benefit from his critical eye and inventive mind. Scott believes that an informed and open approach towards mental health awareness is essential.

Darren Day - Social Media Specialist

Darren (he/him) works in our marketing department as our Social Media Specialist. He brings his love for connecting with people, humour, creative zeal, passion for new ideas, and hunger for learning to the daily challenges of the ever-evolving digital marketing landscape. With a background in radio, music, theatre, and communications, as well as advocacy and support for people with developmental disabilities and mental health issues, he relishes the task of connecting people with the many resources, products, services, and programs we have to offer. Darren believes it is imperative that we are compassionate and trauma-informed as a society.

Contact Darren at:
[email protected]

Amber Fox - Email Marketing Specialist

Amber (she/her) is the Email Marketing Coordinator for our marketing team. The majority of her time is spent on email marketing, as well as working with association partners across North America to inform their members about our services. Her education and experience in the field, high attention to detail, and excellent organization skills allow her to ensure information is being delivered accurately and on time. Amber believes a respectful and understanding work environment that prioritizes work-life balance is paramount to good mental health

Cat Smith - Executive Assistant

Cat (she/her) is the Executive Assistant to the marketing department. Her organizational skills, eagerness to take on new projects, and positive attitude ensure that the marketing team is supported in every way. With experience working on the front lines as a support worker in the shelter system and youth programs, Cat has witnessed firsthand the importance of being trauma-informed, and the beneficial impact it has on communities, individuals, and organizations. She is excited to be part of a team that strives to create more resilient, proactive, and safe workplaces and community members.

Joyce Vincent - Accounting Manager

Joyce Vincent, Accounting Manager at CTRI and ACHIEVE

Joyce (she/her) brings her many years of experience to CTRI as the manager of our accounting department. Her attention to detail and problem-solving capabilities help ensure that billing and invoicing are accurate and timely. She brings a calm and patient demeanour to her work and relationships, and is valued for the variety of ways she contributes to our organization. Joyce believes the work we do provides the foundation for anyone in a helping position to better assist individuals and communities who may need support.

Contact Joyce at:
[email protected]

Shari Ladd - Web Manager

Shari Ladd, Web Manager at CTRI

Shari’s (she/her) primary role is to manage our website content, and keep our information accurate and up to date. She has a BA in Communications and over 20 years of experience in design, editing, and website maintenance. Her efficiency and innate ability to multi-task make her an invaluable part of our team. Shari believes that access to training and knowledge in mental health equips people to better manage and understand related issues when they arise. Her role in creating and maintaining a space for that information is vital to our clients.

Contact Shari at:
[email protected]